Your home may have a wiring issue, or you may have too many phones with a high Ring Equivalency Number (REN). This number represents the "load" that a phone places on the line. Old phones have high RENs and new phones have low RENs. If the total RENs for the phones attached to an EMTA is too high, the adapter will not be able to support the phones. You can find the REN value on the bottom of your phone. To determine if your phone is ringing back due to a high REN total, eliminate one phone and see if the issue persists.
BELD’s regular office hours are 7:30 a.m. to 4:30 p.m. Monday through Friday, and 7:30 a.m. to 7 p.m. on Thursday. Our HelpDesk is available 24 hours a day, 7 days a week. 781.348.BELD (2353) More info
Need to configure your BELD email account? Learn more
Braintree Electric wants to help you learn how you can conserve energy… and dollars! BELD’s new electricity usage portal displays the data gathered by your recently installed advanced meter. Learn more
Got energy questions? Contact our Energy Advisor Hotline at 781.348.1032. The Energy Advisor will spend the time necessary to explain in simple, understandable terms the information you're looking for. Learn more
It seems like everyone is touting the benefits of power from the sun these days. Here in Braintree, several of BELD’s residential and commercial customers have photovoltaic (PV) systems. Learn more
Plug-in electric cars are fast, fun, affordable, and efficient. Compared to gasoline vehicles, EV maintenance is cheaper and simpler, and with the cars cost less to operate. Now is the time to make the switch. Learn more
Our online payment system allows you to pay your BELD electric Internet and Phone bills even faster, easier and more securely. Step-by-step instructions.